Service & Maintenance

Extend the life of your product by adding a Service and Maintenance contract. 

Simpteq offers several service and maintenance contracts for our clients to assure their products and systems maintain maximum performance that include.

• Unlimited Telephone Support

• Remote Desk top Support

• Pre-scheduled preventative maintenance visits

• One of our Service Engineers will physically check that the system is fully operational and report any defects or damage

• Emergency Calls, Data Extraction Service, and Police Liaison when needed

• Testing and re-adjustment of focus and video levels on all cameras

• Cleaning of all camera lenses and housings where appropriate

• Adjust video time and date display as required, and check equipment settings

• Carry out test reviewing of recordings and advise on best practice

• Provide any necessary basic instruction and training

• Advise on the latest equipment available to improve the functionality of the installation

• Inspect all flexible connections

Extended Warranty on Parts

We can offer extended warranty on parts to give you the peace of mind that your system is covered for years to come.

Please contact us for pricing.